Shipping Policy

At Rovixa , we aim to make your shopping experience simple, secure, and convenient.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• We may contact you by phone or message to confirm your order before dispatch.

Delivery Time

• Orders are usually delivered within 3–5 business days after dispatch.

• Delivery time may vary depending on your location and courier service.

• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges will be displayed at checkout before you place your order.

• Any free-shipping offers will be clearly mentioned on the store.

Order Tracking

Once your order has been dispatched, tracking details may be provided through SMS, WhatsApp, or other available communication methods.

Delivery Delays

Rovixa  is not responsible for delays caused by courier services, weather conditions, public holidays, strikes, or other circumstances beyond our control.

Incorrect Address or Contact Information

Please make sure your shipping address and contact number are correct when placing your order. Rovixa  is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact us as soon as possible after receiving the order. We may require photos or videos of the package and product to investigate the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact details provided on our website.

Rovixa  reserves the right to update this Shipping Policy when necessary.