Shipping policy

We are committed to getting your order to you safely and on time.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation after placing your order.

Shipping Time

• Delivery usually takes 3–7 business days, depending on your location.
• Delivery times may vary due to weather, holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location and order details.
• Any applicable shipping charges will be clearly shown before you complete your purchase.

Order Tracking

• Once your order has been dispatched, tracking information may be provided through email or WhatsApp, where available.
• You can use the tracking information to check the status of your shipment.

Incorrect or Incomplete Address

Please make sure your shipping address and contact information are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged or Missing Orders

If your package arrives damaged or you do not receive your order within the expected delivery timeframe, please contact us as soon as possible so we can assist you.

Contact Us

For any questions regarding shipping or your order, please contact our customer support team.